iPhone stuck in "Recovery Mode". (2023)

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User profile for user: alexmac9

alexmac9 Author

Benutzerlevel:Level 1

15 points

Basically it gets stuck:

I also can't get it into DFU mode but was able to restore it but I don't have my passcode and I need an IMEI number to be able to unlock my passcode which I also forgot

I know you call me stupid inside but that's weird right it says swipe up to recover on a white blank screen!!!!!

Alex

iPhone XS Max, iOS 13

Posted on 08/11/2020 21:31

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User profile for user: SravanKrA

SravanKrA

Benutzerlevel:level 10

368,704 points

Aug 12, 2020 1:58 am in reply to alexmac9

Follow this process below to save your personal information.

When you see the recovery screen on your iPhone, iPad, or iPod touch

If you see the recovery screen on your iPhone, iPad, or iPod touch, here's what to do.

Restart your device

When you see the recovery screen, restart your device:

iPad models with Face ID: Short press the volume up button. Briefly press the volume down button. Press and hold the top button until the device restarts.
iPhone 8 or later: Short press the volume up button. Briefly press the volume down button. Press and hold the side button until you see the Apple logo.
iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until you see the Apple logo.
iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the side (or top) and Home buttons until you see the Apple logo.

Reinstall iOS or iPadOS

If you still see the recovery screen after restarting, you need to reinstall iOS or iPadOS:

On your Mac, make sure this is the casethe latest software updates installed(including iTunes if you have macOS Mojave or earlier). Or on your Windows PC, make sure you have done soinstalled the latest version of iTunes.
Connect your device to your computer with the supplied cable. You should see this message: "There is a problem with [your device name] that needs to be updated or restored."
Click Update (not Restore) to reinstall iOS or iPadOS and keep your personal data.

If the above fails

If your device turns on but gets stuck at startup

If you see the Apple logo or a red or blue screen on startup, try the following:

Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
Locate your device on your computer.
Complete the following steps while your device is connected:

- iPad models with Face ID: Short press the volume up button. Briefly press the volume down button. Hold the top button until your device starts to restart. Keep holding the top button until your device enters recovery mode.
- iPhone 8 or later: Short press the volume up button. Briefly press the volume down button. Then press and hold the side button until the recovery mode screen appears.
- iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the top (or side) and volume down buttons at the same time. Hold them down until the recovery mode screen appears.
iPad with a Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold the Home and Top (or Side) buttons at the same time. Keep holding them until the recovery mode screen appears.

When given the option to restore or update, choose Update. Your computer is trying to reinstall iOS or iPadOS without erasing your data.

Your computer downloads the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you will have to repeat steps 2 and 3.

If you need further help

Contact Apple SupportHere's how to set up the service if you're having any of these issues:

You're still seeing a black screen after charging, force restarting, or following the steps in this article.
You see a black screen, but you can hear warnings, sounds, and vibrations.
The screen stays black, but the device chirps when you unmute it and plug in power.
Your screen is on, but it doesn't respond when you tap, swipe, or try other gestures.
You cannot force restart your device because a button is broken or stuck.
Your device is stuck at the Apple logo, shows a solid color, or is not recognized in iTunes.

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iPhone stuck in "Recovery Mode".