iPhone 14/13/12/11 Stuck on Restore Screen - How to Fix? (2023)

iPhone stuck on the "support.apple.com/iPhone/restore" screen

If your iPhone is stuck on the support.apple.com/iPhone/restore screen like above, you need to know why iPhone restore is stuck and how to fix this error. When it happens, most users don't know how to fix it and worry about the data stored on iPhone.

This post will identify the factors that cause iPhone stuck on restore screen and provide possible solutions to bypass "support.apple.com/iphone/restore" black screen.

Why is my iPhone stuck on the support.apple.com/iPhone/restore screen?

The iPhone stuck on the restore screen has no specific reason. Several factors can lead to this error. iPhone restore stuck is mostly related to software issues like iOS update/downgrade failed. Here are some other common reasons below:

There are some issues with iTunes or iTunes is out of date when you use iTunes to update or restore iPhone.

Incorrect operation when transferring files from computer to iPhone.

A botched jailbreak.

Some physical issues with the motherboard.

Other Hardware problem.

If your iPhone is stuck on the support.apple.com/iphone/restore screen and not responding, there can be various reasons. You must definitely consider getting out of this situation. Below are some fixes to help you fix this error.

How to fix iPhone stuck on restore screen?

Luckily, after learning the reasons behind iPhone stuck on restore screen, there is still a chance to fix iPhone stuck on screen support.apple.com/iphone/restore if it is caused by software issues.

Fix iPhone stuck on restore screen beforehand

Before trying the methods to bypass iPhone stuck on restore screen, you'd better prepare an original USB cable to connect your iPhone to computer to make sure the connection is good.

- Try a different port to connect your iPhone to the computer.
- Update iTunes to the latest version.
- Try another computer.
- Download the ipsw file again from the official website.

If the suggestions don't work, you can try the following three solutionsexit recovery modeor the iPhone recovery screen.

Solution 1. Force restart iPhone

Force restarting your iPhone/iPad is the first method to solve the iPhone stuck on recovery screen issue by using the device's buttons. If you successfully force restart your iPhone, you can keep all iPhone data and make iPhone available again.

Force restart could solve many iOS problems. For different iPhone models, the forced restart procedure is not the same.

For iPhone 6/6s/SE 1:

Simultaneously press the Sleep/Wake button and the Home button until the Apple logo appears, then release the two buttons.

For iPhone 7/7 plus:

Simultaneously press the volume down button and the sleep/wake button until the Apple logo appears, then release both buttons.

For iPhone 14/13/12/11/X/XS/XR/8/8plus/SE 2:

Step 1. Short press the volume up button.

step 2. Briefly press the volume down button.

step 3. Press and hold the side (power) button until you see the Apple logo, then release the button.

Solution 2. Bypass iPhone Restore Screen via iTunes

Sometimes the iPhone recovery screen means your iPhone is stuck in recovery mode. You can connect your iPhone and manually put your iPhone into recovery mode to bypass iPhone stuck on recovery screen.

Step 1. Connect your iPhone to the computer.

step 2. Force restart your iPhone as solution 1, but don't release the buttons when you see the Apple logo until the Connect to iTunes screen appears.

step 3. Launch iTunes and a pop-up message will appear for restore or update options.

Tips:If you select "Update", iTunes will try to reinstall iOS without losing data. If the "Update" failed to fix the error, you can repeat step 2 to get back into recovery mode and then choose "Restore". It erases all data on iPhone.

Solution 3. Restore iPhone in DFU Mode via iTunes

If the iPhone stuck on restore screen error still persists, you can try putting your iPhone in DFU mode and restoring iPhone using the latest iTunes. DFU is the deepest recovery mode and more complex than recovery mode.

It will erase all data on disabled iPhone. After iPhone restore is complete, you can restore your data from iCloud or iTunes backup. Follow the steps to manually put your iPhone in DFU mode to fix iPhone recovery screen.

Step 1. Connect your iPhone to the computer and launch iTunes.

step 2. According to your iPhone model and put your iPhone in DFU mode.

iPhone 6s/6s Plus and earlier:

1. Press and hold the Power and Home buttons for a while.

2. Release the Power button, but continue to hold the Home button until the Connect to iTunes screen appears.

iPhone 7/7 Plus:

1. Press and hold the power button and the volume down button for a while.

2. Release the power button, but continue to hold the volume down button until the Connect to iTunes screen appears.

iPhone 8/8plus/X/XS/XR/11/12/13/14:

1. Briefly press and release the volume up button.

2. Briefly press and release the volume down button.

3. Press and hold the side (power) button and the screen will go black.

4. Press and hold both the volume down and side buttons for seconds.

5. Release the side button, but continue to hold the volume down button until the Connect to iTunes screen appears.

step 3. iTunes will detect that your iPhone is in DFU mode. A pop-up message will appear on the screen. click"OK" And "Restore” keys to bypass the iPhone recovery screen.

How to prevent data loss when iPhone restore stuck?

After fixing iPhone stuck on recovery screen issue, you can do thisRecover your iPhone data from an iCloud or iTunes backup. If there is no available backup, your existing data will be lost forever. However, users might encounter various issues when using iTunes or iCloud for backup, such as:

To solve these problems, it is recommended to use free backup software for iOS devices.FoneTool. With lightning speed and stable connection, you can easily use this toolPhoto-Backup, contacts backup, text messages backup or music backup. Download this freeware for your daily iPhone backup and flexibly manage iDevice storage and data.

Key Features of Freeware FoneTool

Fast selectively backup and restore iPhone/iPad/iPod photos, videos, contacts, etc.

Easily transfer iOS data to another iOS device or computer.

Fullbackup and restore everything on iPhone/iPad/iPod-Touch.

Supports all iPhone/iPad/iTouch including the latest iPhone 14.

Compatible with Windows 11/10/8/7 and iOS 16.

Steps for backup iPhone photos in detail:

Step 1.In FoneTool, click "Phone Backup" > "Selective Backup". Then click Photos to preview all the photos on this iPhone.

step 2. Select the photos you want to back up and click "OK“.

step 3. Select a backup location to save and click "start backup“.

Diploma

Hopefully you know the reasons why iPhone stuck on restore screen and solutions to fix the problem. It is recommended to use FoneTool to prevent iPhone data loss when encountering some errors. FoneTool allows you to backup everything on iOS devices andTransfer iOS data from iPhone to iPhoneor iPhone to PC. Therefore, FoneTool will safely protect the iOS data.